You have questions?
We have answers.
If you can't find the answers here, email us at greetings@saintly.life
How do refills work?
Every Heavenly Butt Kit already includes 1 cleanser pouch, which lasts about a month for a family of 4. A Refill Pack of cleanser comes with 3 pouches for $36, shipped as a one-time purchase or on subscription. If you opt in to our cleanser subscription you'll save 10% on your initial kit order and the subscription is simple to pause, delay or cancel.
Can I use it with any toilet paper?
Yes! Any 2 ply toilet paper brand is perfect. Honestly, it even works well with 1 ply TP, but you’re too successful for that.
How do I mount it?
It takes less than 2 minutes, without tools or installation. Every Heavenly Butt Kit includes bathroom-specific 3M strips, which work perfectly on painted wall or tile. The Kit also comes with carpenter screws, if you’re inclined to screw it into your wall (honestly, no need), and there’s an optional base stand available for purchase if you would rather place it on top of any flat surface instead.
What are the ingredients?
You will not find a higher quality butt wiping formulation on the market. Saintly’s dermatologist tested cleanser is free of fragrance, parabens, alcohols and each ingredient meets the strictest criteria of the EWG’s Skin Deep database. We’ve also sprinkled in (organic aloe, vitamin E and organic oat kernel) to help soothe your skin after every bowel movement.
Full Ingredient List: Water (Aqua), Sodium Cocoyl Glutamate, Sorbitan Oleate Decylglucoside Crosspolymer, Cocamidopropyl Hydroxysultaine, Tetrasodium Glutamate Diacetate, Cucumis Sativus (Cucumber) Fruit Extract, Tocopheryl Acetate (Vitamin E), Organic Avena Sativa (Oat) Kernel Extract, Organic Aloe Barbadensis Leaf Juice, Polyquaternium-10, Citric Acid, Sodium Benzoate, Potassium Sorbate.
Do I need to rinse the cleanser off?
No. Saintly uses the same style of no-rinse cleanser that you find in a baby wipe or flushable wipe.
How do I charge it?
Our dispenser includes a standard USB-C cable that plugs directly into the removable and rechargeable battery. One full charge will last for around 6 months!
When will it arrive?
Orders will arrive in 2-4 days after leaving our warehouse in California. Orders typically ship within 1-2 business days of the order date. You can track your order via the tracking # that you’ll receive via email after it ships.
Is it a pain if I want to pause or cancel my subscription?
No, we hate that! Managing your Saintly refill subscription is a breeze. It's simple to pause, skip or cancel your subscription at any time.
We'll also send you an email 2 days before your subscription renews, as an extra reminder.
What is your return policy?
If you don’t absolutely Saintly, we offer a risk-free, no questions asked 30 day return policy. Just reply to the Saintly order confirmation email you receive within 30 day sof your delivery date to request a pre-paid label, or email greetings@saintly.com to start the process. Return shipping is always free!
The cleanest, dermatologist tested formulation
Vitamin E
This angelic antioxidant nurtures your skin, leaving it divinely soft
Organic Oat Kernel Extract
An ethereal balm that deeply hydrates and soothes, bringing you a touch of post-poo purity
Organic Aloe
This sacred succulent that cleanses and refreshes, bestowing a celestial calmness to your bum
Cucumber Fruit Extract
A heavenly hydrator that cools and purifies, leaving you feeling blissfully fresh
Peruse our superior ingredients
Dermatologist tested and safe for sensitive skin
Made in the USA
Highly rated ingredients by EWG's Skin Deep Database
Free of fragrance, alcohol, sulfates, phthalates, and parabens
Full Ingredient List: Water (Aqua), Sodium Cocoyl Glutamate, Sorbitan Oleate Decylglucoside Crosspolymer, Cocamidopropyl Hydroxysultaine, Tetrasodium Glutamate Diacetate, Cucumis Sativus (Cucumber) Fruit Extract, Tocopheryl Acetate (Vitamin E), Organic Avena Sativa (Oat) Kernel Extract, Organic Aloe Barbadensis Leaf Juice, Polyquaternium-10, Citric Acid, Sodium Benzoate, Potassium Sorbate.
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